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Home      Privacy Policy

Privacy Policy




Wellness Apartment Pila Kvilda, Jan Stepanek with registered office Kvilda 31, 384 93 Kvilda, Czech Republic, IČO 712 97 472 (hereinafter also "We"), as the administrator of personal data, informs you as a user of the website www.pilakvilda.cz about the collection of personal data and policies described below privacy protection.

Further in the text, you will learn in particular:

1. What personal data will we process;

2. For what purposes and in what way we will process your personal data;

3. To whom may your personal data be transferred;

4. How long will we process your personal data a

5. What rights do you have in relation to the protection of your personal data.


In the event that you need any part of the text to be explained, advised or to discuss the further processing of your personal data, you can contact us at any time at the e-mail address info@pilakvilda.cz


Processing of personal data of children

Our website is not intended for children under the age of 16. We do not process personal data of children under the age of 16.


Scope of personal data processing

When you contact us through the Website, you may be asked to provide certain of your personal information. These data may in particular be:

a) Your first and last name,

b) contact address,

c) telephone number or

d) email address.


Purpose of processing

We use the data you provide us to contact you back and provide you with the information you have requested, or for the purposes of making a reservation and fulfilling the accommodation contract. All personal data is processed in a lawful and transparent manner and only reasonable, relevant and necessary data is required in relation to the purpose of processing.

The provision of personal data for the purposes of performance of the contract and the provision of personal data for the purposes of responding to questions raised by you or information requested by you is a contractual requirement of ours, and failure to provide them may result in the failure to conclude a contract or provide an answer to questions raised by you.


Who has access to your personal information

We, as the administrator, will process your personal data. For the above-mentioned purposes, we will transfer your personal data to MYJO, s.r.o. (the company operating the reservation system Reservizchalup.cz) to process them for us. Personal data may be transferred to:

     external accountant
     processors who provide the Intermediary with server, web, cloud or IT services.


Time of personal data processing

We will process your personal data for the period during which we provide you with our services or fulfill a mutual contract, or for the period necessary to fulfill archiving obligations according to applicable legal regulations, such as the Accounting Act, the Archiving and Records Act or the Income Tax Act added value.


Your rights arising from the processing of personal data

In relation to our processing of your personal data, you have the following rights:

a) the right to access personal data;

(b) the right to rectification;

c) the right to erasure ("the right to be forgotten");

d) the right to restrict data processing;

e) the right to object to processing; and

f) the right to file a complaint about the processing of personal data.

Your rights are explained below to give you a clearer idea of their content.

You can exercise all your rights by contacting us at info@pilakvilda.cz. You can file a complaint with the supervisory authority, which is the Office for the Protection of Personal Data (www.uoou.cz).

The right of access means that you can at any time ask for our confirmation as to whether or not personal data concerning you is being processed, and if so, for what purposes, to what extent, to whom it is made available, for how long we will process it , whether you have the right to correction, erasure, restriction of processing or to raise an objection, where we obtained personal data and whether automatic decision-making takes place based on the processing of your personal data, including possible profiling. You also have the right to obtain a copy of your personal data, the first provision of which is free of charge, and the Intermediary may request reasonable payment of administrative costs for further provision.

The right to rectification means that you can ask us at any time to correct or supplement your personal data if it is inaccurate or incomplete.

The right to erasure means that we must delete your personal data if (I) it is no longer necessary for the purposes for which it was collected or otherwise processed, (II) the processing is unlawful, (III) you object to the processing and there are no overriding legitimate reasons for processing, or (IV) we are required to do so by law.

The right to restriction of processing means that until we have resolved any disputed issues regarding the processing of your personal data, we must restrict the processing of your personal data so that we can only store it and, where appropriate, use it for the purpose of determining, exercising or defending legal claims.

The right to object means that you can object to the processing of your personal data that we process for the purposes of direct marketing or for reasons of legitimate interest. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

This Privacy Policy is effective as of 6/1/2022.